MADRIX Forum

Hi Dingken,

If you use Windows 10 it may work, but we can't promise you that. Since MADRIX 5 is a Windows based software we can't ensure that it will work flawless on Mac machine using Parallels. I recommend to carry out some tests before using it in a productive environment.

Hi zippless, Welcome to the MADRIX Forum! The message states that the used graphics card doesn't support the minimum required OpenGL version, which is OpenGL 2.1 for MADRIX 5. Please double check if the graphics card meets the system requirements of MADRIX 5, especially whether it supports OpenGL 2....

Hi KZ123456, "Isn't there a BPM fader? Is there a way to make this?" - There are two "Speed Masters" (one for Deck A and one for Deck B) in the middle next to the Intensity Master. "Is it possible to disable functionalities like filter or storage deck changement?[...] Is it ...

Hi brockburns94, Welcome to the MADRIX Forum! MADRIX 5 supports different possibilites for Remote Control, such as DMX-IN, Art-Net, sACN, MIDI, Remote HTTP. Here you will find a list about all Remote Control options in MADRIX 5: https://help.madrix.com/m5/html/madrix/input__remote_control.html Since...

Issue: Altough Microsoft Windows 11 is not included in the MADRIX 5 system requirements, this guide will help you if MADRIX 5 crashes or it is not possible to launch the software. Please note that the currently required operating system for MADRIX 5 is Microsoft Windows 10 (64 Bit)! The reason for ...

Hi cwojo, Welcome to the MADRIX Forum. Are you referring to the Previews (Preview Deck A/B/ Output/ External Previews) in MADRIX? The visual outcome is always a combination of the Patch and the used effects. The MADRIX 5 Preview doesn't work like a visualizer, it should be seen as a technical previe...

Hi johntillman045, Welcome to the MADRIX Forum! You will two different options: 1) Using a 'Main Output Filter', in that case the so-called 'Color Swap' filter. 2) By changing the color order for the used RGB Fixture with the 'Fixture Editor'. After changing the Fixture in the Fixture Editor, open t...

Hi elo,

Welcome to the MADRIX Forum!

To further analyze the issue, please send us a screenshot of the MADRIX AURA 'Information' website via e-mail to info[at]madrix[dot]com.

Thanks in advance!

Hi richardshodges,

Could you please provide additional information about the issue? If you experience issues with our products, please send us an e-mail to info[at]madrix[dot]com.

Thank you!

Hi richardshodges,

In such cases the device needs to be sent back to us alongside with an filled-out RMA document. The device will be then repaired in-house. If you open or manipulate the device yourself, you will loose warranty. Just contact us if you are facing hardware issues!

Thank you.